Research

The aim of WP8 is to identify how the broader changes in the digitalisation of work and public services are affecting citizens’ opportunities and creating obstacles to them participating in the economy and exercising their social rights. This aim will be examined by four core objectives:

1. Compare how selected national social protection systems have responded to the digital transformation of the economy.
2. Examining citizens’ attitudes towards and experiences with digitisation of employment and in access to social protection.
3. Assess if provision of income maintenance benefits, health and social services, and information about labour law using digital channels, enhance or exclude citizens’ exercising of their social rights.
4. Identify ways digital technologies could be effectively used to enhance and modernise social protection policies.